Question 1

How does automatic sending of the shipment tracking number from the courier DPD PL to the eshop Wix work?

Accepted Answer

Fynode loads the shipment number from DPD PL and automatically saves it to the order in Wix, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does payment of the order in the eshop Wix work?

Accepted Answer

Fynode can process payment information from the payment gateway or bank and mark the order in Wix as paid.

Question 3

How does generation of descriptions, SEO data and translations of products in the eshop Wix work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Wix.

Question 4

How does generation of descriptions, SEO data and translations of categories in the eshop Wix work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Wix.

Question 5

How does support for the AI search module in the eshop Wix work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Wix.

Question 6

How does support for the AI chatbot and AI mailer modules in the eshop Wix work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Wix.

Question 7

How does automatic retrieval of shipment numbers and labels from the courier DPD PL work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from DPD PL and attaches them to orders in the system or in {ESHOP_NAME}.

Question 8

How does displaying a tracking link from the courier DPD PL on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 9

How does providing the shipment status from the courier DPD PL via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from DPD PL through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 10

How does map integration with the courier's pickup points for DPD PL into the eshop Wix work?

Accepted Answer

Fynode integrates the map of pickup points for DPD PL into the shipping selection in Wix, so the customer can choose the nearest location at checkout.