The Reports section in Fynode provides a quick overview of your eshop’s performance including turnover, number of invoices, shipments, and average order value. The page is intended for tracking basic metrics and making quick operational decisions. Displayed values are tied to your eshop settings, such as home currency and localization.

In the Employees section you can quickly create a new access for a colleague and assign precise rights in Fynode. The management page is intended for adding, editing and deleting accesses, including verifying the email of the new user. The procedure for adding and setting rights is simple and focused on securely sharing access among team members.

In your Fynode account you can quickly switch between the eshops you have access to using the button in the header. This feature lets you manage multiple eshops without logging into each separately, saving time when managing orders, products, and settings. Details about the button’s location and behavior are provided in the service documentation.

On the login page enter the email and password you registered with, or you can sign in via Gmail. The login page is available at https://fynode.com/login and is for users who are not yet signed in. After successful login you will be redirected into the application where you will find your dashboard and account settings.

Register at https://fynode.com/register by entering your email and password (password min. 8 characters) or by signing in with Google. After completing registration you will be redirected into the service, where a wizard will automatically start to help you set up connections to your eshop, invoicing system, and courier service. This initial step is designed to quickly prepare the basic connections needed for operation.

Fynode offers two basic Subscriptions — Manual and Automat — each with a different level of automation. Manual provides most functionalities and integrations but requires manual execution of steps (issuing an invoice, sending a shipment, etc.). Automat includes everything from Manual plus full process automation (automatic invoicing, inventory synchronization, payment matching, automatic order status changes, etc.), saving time in operation. Details about Subscription types, pricing and benefits are described in the service documentation.

Notifications are found in the app header (bell icon) — a list of events is shown with priority, category and time. Bulk management of email templates and automated emails is in the Emails section (https://fynode.com/emails), where you create templates, set events, attachments and send delay. To send emails you must activate SMTP in this section; after saving the system will test the connection.

Connections to banks and payment gateways are activated in the Banks/Payments section of the administration. The process is simple: select a payment gateway or bank from the list, fill in the required details and the system will automatically test the connection. After successful verification the connection is activated and additional settings for payment matching and order status change will appear.

You can edit the login credentials for a payment gateway directly in the administration under Banks/Payments. On the page you will see a list of supported payment gateways (Stripe, GoPay, Mollie, Besteron, etc.) and when a connection is active you can edit the credentials via the Edit button in the detail of the given provider.

The order reference in the payment gateway settings determines which value is sent to the reference field for the payment (e.g., order number or internal ID). Correctly setting this reference is important so the system can automatically match received payments to orders or invoices in Fynode. In the payment gateway settings list you will find the item “Order reference” with a choice between “Order number” and “Order ID”.

You activate a connection to a bank in Fynode in the Banks/Payments section — when activating the system generates a unique notification email in the format bmail-{HASH}@fynode.com, which must be entered in online banking as the address for notifications about received payments. After receiving notifications the system automatically reads the data (amount, variable symbol) and will attempt to match them to orders in your account.

The Payments section provides an overview of all received payments and their linkage to invoices and orders. The page shows basic payment information — date, amount, variable symbol (VS) and a link to the related invoice or order — and tools for filtering, downloading attachments and deleting records. For correct automatic pairing of payments check the pairing settings in the bank/payment gateway administration.

Fynode matches incoming payments with orders and invoices automatically according to the chosen matching rules. The system evaluates information from the payment message (e.g. variable symbol, reference field or text reference) and will try to find the corresponding invoice or order in the account. The matching order and preferred fields are set in the Banks/Payments section, where you can enable matching by invoice VS, invoice number or order number.

You activate the eshop connection in the Eshop section of the administration, where you select the platform and enter the required login or API credentials. After clicking Activate the system will attempt to log in to your eshop administration and verify the connection; on success the connection is created and the page refreshes. This step is necessary for Fynode to import products, orders and sequences from your eshop.

On the Eshop page in administration you can easily edit login or API credentials for an existing connection. By clicking the icon of an already activated eshop you open the connection details, where there is an "Edit" button. Enter the new credentials and confirm saving — the system will then verify the connection. If verification fails, an error message will appear and you can enter API credentials manually.

In this article we explain how Fynode loads and synchronizes data from your eshop — products, categories, statuses and orders. The basic action "Load data" allows immediate download of changes from the eshop, while the system regularly updates sequences and basic settings several times a day. Specific time intervals and product matching rules apply for synchronization of inventory levels and orders, which we will briefly outline below.

In this article we describe where in Fynode you can find sequences (order statuses, delivery types, payment methods) and how to edit, create or delete them. We also show the main eshop settings (contact details, addresses and toggles for sending invoices or shipment numbers) and the procedure for editing login credentials for the connection. Practical procedures and the impacts of changes are described in more detail below.

This article describes options and settings in Fynode for automatic or manual sending of invoices, shipment numbers and payment status back to your eshop. The main toggles are “Odoslať faktúru do eshopu”, “Odoslať číslo zásielky do eshopu” and “Uhradiť objednávku v eshope”, which you can find in the connected eshop settings and which are shown only if the specific platform supports these actions. For correct payment matching we recommend using bank integration and matching settings by variable symbol, invoice number or order number.

This guide provides a simple procedure to activate the connection of your eshop to supported Marketplaces in Fynode. The connection process takes place directly in the Marketplaces section, where you select the desired marketplace, enter access credentials and the system verifies the connection. Some platforms (e.g., Allegro, Etsy) require external authorization via an account on the given marketplace, after which you will be redirected back to the list of Marketplaces in the application.

In this short guide we explain how to change login or API credentials for an already active marketplace connection in the Fynode service. The edit is done directly in the Marketplaces section, where you click the icon of the respective marketplace and choose "Edit". After entering the new details, save them and the system will verify the connection again.

This article describes available connection settings for Marketplaces in Fynode including order import, exports, stock synchronizations and basic processing rules. Settings can be found in the detail of each active Marketplace where you can enable imports, define behavior when creating orders and set sending of invoices or shipment numbers. Descriptions of features and individual toggles are provided in the documentation for the Marketplaces section.

We describe the procedure for importing orders from connected Marketplaces into Fynode and the basic rules for their further processing. Orders can be imported either into the Fynode system or directly into your eshop if the platform supports it. After import you can automate invoice creation, payment matching, stock status synchronization and sending shipment numbers to the marketplace according to supported settings.

This article describes the available methods for synchronizing stock levels between your eshop and connected marketplaces. You can send stock levels from your eshop to the marketplace regularly or let the system adjust levels after order import, with some settings depending on support from the specific marketplace. Specific switches and rules can be found in the detail of each marketplace in the Marketplaces section at https://fynode.com/marketplaces and in the descriptions of stock integrations in the warehouse documentation.

In this guide we explain how to automatically send invoices and shipment numbers back to supported Marketplaces from Fynode. The features are located in the detail of the active Marketplace connection and depend on whether the given Marketplace supports these operations. Before activation, ensure you have invoicing and a Courier connected, because sending an invoice or shipment number is performed only after the invoice is created or the shipment is sent in the system.

This guide provides a step-by-step procedure for activating a courier integration in Fynode. You manage integrations in the Couriers section at https://fynode.com/couriers where you can see the list of available couriers and their icons. After filling in the required access credentials the system will verify the connection and, on success, display the settings for that courier in the integration detail.

In this short guide we explain how to change login or API credentials for an already active courier connection in Fynode. The modification is done in the Couriers section where you click the icon of the specific courier and use the "Edit" button, then enter the new credentials and click "Save". After saving, the system verifies the connection and, in case of an error, displays a message that helps you identify the problem.

This article describes all available courier settings in Fynode and how you manage delivery options for orders. In the linked courier detail you’ll find mapping of delivery types, cash-on-delivery settings, default packaging, minimum weight, additional services, rules for changing order statuses and label download options; specific fields depend on what the courier supports.

Couriers section contains a list of available and active courier connections at https://fynode.com/couriers. From there you can activate a new courier, edit login credentials or delete an existing connection. In the courier detail you will see all settings and profiles supported by that courier, including options for labels and additional services.

Overview of managing pickup points in Fynode including embedding the map into the eshop, display settings and how the selected pickup point appears in the order detail. This article explains the steps from creating a map, through inserting the JS code or Shopify plugin, to displaying and editing the pickup point in the orders administration.

Overview of where to find the list of created pickup point maps and which basic data are displayed for each map in the administration. The list of maps is available at https://fynode.com/maps and includes all maps the user has created for individual Couriers.

Guide to creating a new pickup points map in Fynode including a description of all available settings and how to embed the map into your eshop. The process starts with the button to create a new map in the maps list on https://fynode.com/maps and continues through the settings form up to the test preview and generated JS code. For more information about the maps list and basic map behavior, see the Fynode documentation and the map form description.

How to edit settings of an existing pickup points map in Fynode and what the changes will affect in the eshop display. The edit procedure is simple: in the list of maps click the "Edit" button, modify the required fields in the form and save. After saving a test preview and the generated JS code or, for Shopify, an external link with a token will be displayed.

A short guide on how to copy and paste the generated JS code of the pickup points map into your eshop. After saving the map in the administration a test preview and an input with the ready script will appear, which you just need to insert into the header or into the section for custom scripts in the eshop theme.

Description of an alternative integration of the pickup points map for cases when you do not want to insert JS code directly on the page, but use our Shopify plugin and a unique token. Below you will find a step-by-step installation procedure for the plugin in Shopify, where to insert the token and what to expect after activation. Information is based on the Maps section in the Fynode admin.

Description of the data flow from selecting a pickup point in checkout to its use when shipping the parcel. After selecting a point our JS code writes the pickup point address and its identifier into the order’s shipping address data, then the system reads this data and displays it in the shipment breakdown before sending.

Overview of the file list in Fynode Storage and explanation of available filters, displayed data and basic actions. The Storage section contains uploaded user and system files and basic settings for uploading and categories.

Quick guide to uploading a file to the Storage section in Fynode — via classic upload or directly from a URL. You can find the Storage in the administration at https://fynode.com/files where user and system files are managed.

Short guide to downloading a file stored in the Storage section in the Fynode administration. I will show step by step where to find the file, which button to use and what to watch out for with system files.

A short guide on overwriting a file in the Storage section: steps for opening the editor, uploading a new version, and verifying the result. You do everything via the file list in the administration at https://fynode.com/files.

Instructions for deleting a file in the Storage section and an overview of restrictions for system files. The Storage section contains your uploaded files as well as system files; deletion is performed via the “Delete” button for the specific file in the list.

Overview of how to create, edit and use file categories in the Storage section. Categories are used to organize documents, quickly filter the file list and easily assign attachments to other system modules. Everything is managed directly when uploading or editing a file in the Storage section.

Overview of supported file types and size limits is in the Storage section. In Storage you can upload common documents; the system automatically checks format and size on upload. Supported formats and maximum sizes are described in the Storage documentation.

In this article you will find an overview of the Exports section in the Fynode administration, where all exports created by users are managed. We describe where to find exports, how to create a new export to Excel or PDF, and what options the template form contains. Detailed information about managing exports is available in the Exports section.

In a short guide we describe the procedure for creating a custom export in Fynode and explain the available form settings. We show which fields to fill in, which template formats the system accepts and how to use the export for bulk downloading orders. Details are in the Exports section of the system administration.

In this guide we describe how to edit an existing export in the Fynode administration and which fields you can change in the form. We show where to find the edit button, exactly what can be modified and how the changes will appear when using the export in the orders list.

In the article we explain how you insert special words into export templates in Fynode that the system replaces with specific order data when generating an export. We describe the format, the most used placeholders and examples for Excel and PDF templates.

A brief overview of how the AI ecosystem works in Fynode: the split into AI functions, AI tasks and AI plugins, the principles of triggering and managing calls, and the basic rules for billing calls from AI credit. This article will help you understand what each part does and how to use them effectively in the administration.

In this guide we explain step by step how to create a custom AI function in Fynode, which fields to fill in and how to properly prepare instructions and materials for high-quality outputs. We describe form settings, model and personality options, adding attachments and basic rules for pricing AI calls.

The guide will show step-by-step how to create an AI task for bulk processing of products or categories, how to prepare inputs, check items, and run processing. It will also show import-from-file options, cost estimation before running, and common bulk actions for tasks.

This article describes how to activate and configure AI add-ons in Fynode, what configuration options they have and what to watch for when deploying to production. You will find the activation procedure, explanations of the main settings for individual add-ons, and recommendations for testing and monitoring costs. Open the AI add-ons section in the administration at https://fynode.com/ai-addons where all predefined modules and settings are available.

AI features and plugins in Fynode are charged and require AI credit to use. The credit balance and top-up button can be found directly in the AI section (for example on AI features or AI plugins pages) where the system shows current credit and the option to top up.

This article explains how the add-on "AI similar products" works in Fynode, what data it uses, and how to configure it correctly for better cross-sell and up-sell recommendations. We describe the order analysis principle, available settings, and recommended steps for testing and deployment.

This article will explain the principle of AI search in Fynode, specifically how the module understands the context of queries, handles synonyms, and why it gives better results than classic full-text search. We will describe integration via JS code, settings to improve relevance, and practical steps to test and measure the impact on conversions.

In a short guide we describe the steps to activate the AI chatbot in Fynode, settings, adding sources, and how to embed it into your eshop. We also show how to test the chatbot in the preview, manage languages, and monitor AI credit consumption so you can control its operation and costs.

AI mailer is an add-on that automates responses to customer emails using AI. It can generate replies 24/7, verify order status, recommend products, and work with attached materials or FAQs. To use the mailer you need to activate the add-on in the AI add-ons section and have sufficient AI credit.

The order list is available at https://fynode.com/orders and contains basic information such as order number, customer details, status, and amount. If you have active connections to Marketplaces, orders from Marketplaces are also shown with the source indicated. After the first connection only recent days are imported; a back import is possible via the "Load new orders" button up to 1 year into the past.

The "Load new orders" button above the orders list is used to quickly supplement missing or new orders from the connected eshop. By default it loads new orders for approximately the last 15 minutes, or you can enable a back import from a chosen date up to 1 year back. Some back import options are not available in the trial Subscription.

In the order list at https://fynode.com/orders you have a set of filters for quick searching and sorting orders as needed. Basic filters include "Status", "Payment type", "Delivery type" and the date fields "Date from" and "Date to". Options in the selects (statuses, payment types and delivery types) are loaded from your eshop and you can edit them in the sequences of the system.

You open the order detail directly from the orders list at https://fynode.com/orders and it will appear in a modal window or a detail view with complete order data. There you will find the current status, payment and delivery method, the customer's billing and delivery details, the list of products and the total order amount. Above the detail there is also an option "Show transactions" for an overview of events and a "Track & Trace" button with a link to the customer's public order.

You download the order PDF directly from the orders list in the Fynode administration. Each order has a “Order PDF” button that downloads the predefined system export to PDF; if the PDF has not yet been downloaded, the button is highlighted in green. For bulk download, select multiple orders and use the “Order PDFs” action, where you can choose to download as separate files in a ZIP or merge into a single PDF according to available options.

Synchronization updates the order data in Fynode according to the status in the original eshop. You can run it for a single order or in bulk for multiple orders to have the most up-to-date information in the system about status, products, customer, and payment.

You can issue the invoice for an order directly from the Fynode administration using the "Issue invoice" button, which is shown for the order only if you have an active connection to an accounting system and no invoice has yet been issued for the order. After successful issuance the "Download PDF of the invoice" option becomes available and the invoice appears in the list of invoices in the Invoices section.

You can mark an order as paid manually directly from the order list or from the order detail using the “Pay” button. The button is active only if the order is not yet paid; once paid it lights up green. After clicking, the system marks the order as paid and, according to settings, can automatically update the status in the eshop and in the accounting system.

In the orders list you can select multiple items and run bulk actions using multiselect. Available actions include Export, Synchronize, Orders PDF, Change status, Issue invoices, Download invoice PDFs, Mark as paid, Send to courier and Delete. Some actions have prerequisites, for example Export requires created exports and issuing invoices requires an active connection to an accounting system.

The templates page is located at https://fynode.com/emails and contains a list of all email templates the user has created. The list shows basic details like the template name, event, creation date and quick actions to edit or delete.

This guide shows how to edit email templates in Fynode and how to insert variables into the subject or body that will be automatically replaced with the specific order data when sent. The template form contains fields such as "Name", "Event", "Subject" and an HTML editor for the "Template", which are available at https://fynode.com/emails.

You activate SMTP in the Emails section at https://fynode.com/emails using the "Activate SMTP" button, which opens a panel to fill in login credentials and sending parameters. Enter the SMTP host, login email and password, choose security (TLS or SSL) and the port. After clicking "Save" the system will test the connection and show the result, success or the error returned by the SMTP server.

In this guide we explain how to correctly fill in the “Sender name” and “Reply-to email” fields when activating SMTP in Fynode. Settings are entered in the panel opened by the “Activate SMTP” button in the Emails section. After saving the connection is tested and the system displays the test result, success or the error returned by the SMTP server.

On the page https://fynode.com/accounting you can activate a connection to a selected accounting or invoicing system. By selecting the icon of a specific platform you open a window to enter login credentials and after clicking "Activate" the system will verify the connection and refresh the page. After successful activation additional settings for that integration will appear.

If you already have an active integration with an accounting or invoicing system, you can edit the login credentials at any time directly in the section https://fynode.com/accounting. Click the icon of your active system, choose “Edit”, enter the new access credentials and confirm saving. After saving the new credentials are used immediately and if necessary you can also deactivate that system and activate another system.

The accounting system settings in Fynode determine when and how invoices are issued, whether emails are sent and how deposits and credit notes are processed. The main controls are found at the bottom of the page https://fynode.com/accounting after activating the connection, where you enable automatic invoicing and other toggles for invoicing behavior. Correct configuration saves time and reduces the risk of manual errors when issuing invoices.

The public order (Track & Trace) is an external page you can send to a customer so they can check the order status, download the invoice, track the shipment and possibly file a complaint or cancel the order. The link to the public order is generated automatically by the system and can be inserted into an email or shared manually with the customer.

Status mapping connects your eshop's internal statuses with the standard public order statuses (Received, Processing, Shipped, Delivered). By mapping correctly you ensure the customer sees clear and consistent information on the Track & Trace page, including supplementary text for each status. Adjust the mapping settings in the Track & Trace section, where you assign one or more statuses from your eshop to each public status and enter the customer-facing texts.

The supplementary text for public order statuses (Track & Trace) allows you to provide the customer with clear information about what is happening with their shipment at a specific step of order processing. Set the texts in the Track & Trace section, where for each of the standard statuses (Received, Processing, Shipped, Delivered) you assign internal eshop statuses and fill in a concise supplementary text for the customer.

Public order (Track & Trace) can allow a customer to file a complaint or cancel an order directly on the public order page. Enable this functionality in Track & Trace settings and then specify which actions are available to the customer and which order status should be set in the eshop after cancellation or after handling a complaint.

The link to the public order (Track & Trace) can be inserted directly into the email template using the variable field {order.public_url} or the link can be saved into the order metadata and then sent automatically. The system generates a public order for each order and it includes status, shipment number, invoice and options for complaints or cancellations according to settings.

In the Settings section at https://fynode.com/settings you can adjust the basic eshop parameters such as localization, default currency, time zone and time display format. These options affect how products, statistics and time data are displayed in the admin and on the customer-facing site.

In the eshop settings you can choose weight and length units that will be used in the admin and on the eshop. Correct configuration affects the display of shipping prices, product descriptions and the accuracy of stock data across the platform.

In the account settings at https://fynode.com/settings you can securely change the user's login email and password. The functions to change the email and password are available in this section and require verification of the old credentials before saving the new settings.

In Settings at https://fynode.com/settings you will find the toggle "Display PDF in browser", which determines whether PDF files (orders, invoices) are downloaded to your computer or opened directly in the browser. Enabling this setting prevents PDFs from being automatically downloaded and instead displays them in the browser window, simplifying quick viewing and printing without manually opening files.

Deleting an eshop or an entire account is performed in the Settings section at https://fynode.com/settings. These actions are irreversible and will result in permanent data deletion upon confirmation, so perform backups and check integrations and active services before deletion.

A clear invoice list in Fynode displays issued invoices created via the connected accounting system. The page shows key details such as invoice number, type, amount, VS, and order number, making document review and management easier. The invoice list is available at https://fynode.com/invoices and includes filtering options and bulk actions for efficient record handling.

Downloading a PDF invoice in Fynode allows quick access to issued documents stored in the connected accounting system. In several places in the interface you will find the action “Download PDF”, which fetches the PDF from the external accounting system and downloads it to the computer. This functionality is described in the invoices section and also the buttons in the order detail in the Fynode documentation.

In Fynode you can simply delete an invoice directly from the invoice list or from the invoice detail. Each deletion opens a confirmation window with the option “Delete invoice also from the accounting system”, which when enabled will remove the document in the connected accounting system as well. This function applies to both single and bulk invoice deletions.

In Fynode you can manage multiple invoices at once using bulk actions directly in the invoice list. The function allows one-time downloading of PDF files for selected invoices or their deletion, and when deleting you can also choose to remove them in the linked accounting system. Bulk actions speed up work when accounting and archiving documents.

The product list in Fynode shows products imported from your eshop including the name, main image, price and stock information. The list is available at https://fynode.com/products and during an active import all items and their changes are progressively loaded so the data stays up to date. Above the list you will find quick toggles and buttons for working with localizations and categories that make managing larger catalogs easier.

After activating the connection with your eshop, the system will automatically start gradually loading products into Fynode. The process can take from a few minutes to tens of minutes depending on the number of products, and a message will appear above the product list during import. If you need to force an immediate load or refresh of data, there is a "Load all products from eshop" button above the product list to start the import manually.

The product list in Fynode includes rich filtering options that let you quickly find items by category, manufacturer, EAN, or by whether they have filled descriptions and SEO fields. Filters are available directly above the product list and can be combined for more precise results. Using filters speeds up catalog management and allows you to subsequently apply bulk actions or AI tasks to the filtered set of items.

Category and localization management in Fynode allows organizing and synchronizing product content across different marketplaces and languages. The interface contains a list of categories and tools for import and reload, with localizations supported per language and linking between eshops for products. These features speed up publishing, generating and translating texts including SEO fields using AI tools.

In the product list you can mark any items and perform bulk actions for quick catalog management. The most commonly used bulk actions are "AI task" to run AI operations on selected products and "Delete" to remove unnecessary records, as described in the Fynode documentation.

Fynode provides a set of system AI features intended to improve and supplement product data including generating names, descriptions, parameters, SEO fields and translations. You can call the features individually in the product detail or in bulk via the product list by creating an AI task and running it. An overview of features and their use can be found directly in the AI functions section and in product details in the administration.

AI in Fynode makes it easier to fill and improve product data — names, short and long descriptions, SEO fields and translations. Functions are available directly in the product detail via the “Generate via AI” button or in bulk via “AI task” in the product list. Before running, verify support of your eshop platform and localization settings so outputs are saved correctly.

You set up the warehouse connection on the page https://fynode.com/storage, where you can see the list of supported warehouse systems and a button to activate a specific connection. The activation process includes entering credentials into a dialog, verifying the connection and then displaying settings for that warehouse, with the whole procedure and available systems described in the documentation.

You can edit the login credentials for the connected warehouse and optionally deactivate the connection directly in the administration at https://fynode.com/storage. After clicking the icon of the active warehouse system, a window with the currently set data will open, where you will find the option to edit the login credentials or deactivate the connection. The process is quick and the system will verify the new data upon saving.

Fynode regularly synchronizes stock data from the connected warehouse system so current product quantities and supplementary information are sent to the eshop. On the page https://fynode.com/storage you will find the button Load data for immediate loading and settings that affect the frequency and method of item matching. Procedures for matching by EAN or product number and choosing the stock value method (maximum value or sum) are available in the warehouse settings.

You can find the list of complaints in Fynode at https://fynode.com/complaints, where complaints created manually or via the public order are collected. The overview shows the complaint number, status, date, order number, customer email and other key data, which facilitates processing and communication with the customer. Use the "Edit" button to open details and "Delete" to remove a record; bulk deletion of filtered items is also available.

You can create a complaint either manually in the administration or the customer can initiate a complaint directly via the public order page. In the administration go to Complaints, click the “New complaint” button and enter the order number; the system will load the products from the order for quick filling. Complaints created by the customer via the public order automatically appear in the complaints list for processing.

Editing a return is done in the Returns section in the admin, where you open a specific return and modify its fields in the edit form. The form loads data from the associated order including products and allows changing the return status, adding a description, setting the handling method, or adding internal notes. After saving, changes appear in the public order and may trigger customer notifications.