Question 1

How does automatic sending of the shipment tracking number from the courier DEPO to the eshop Unas work?

Accepted Answer

Fynode loads the shipment number from DEPO and automatically saves it to the order in Unas, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does generation of descriptions, SEO data and translations of products in the eshop Unas work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Unas.

Question 3

How does generation of descriptions, SEO data and translations of categories in the eshop Unas work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Unas.

Question 4

How does automatic assignment of related products via AI in the eshop Unas work?

Accepted Answer

AI analyzes product data and trends in orders and based on rules automatically assigns related products (cross-sell/upsell) in Unas.

Question 5

How does support for the AI search module in the eshop Unas work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Unas.

Question 6

How does support for the AI chatbot and AI mailer modules in the eshop Unas work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Unas.

Question 7

How does automatic retrieval of shipment numbers and labels from the courier DEPO work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from DEPO and attaches them to orders in the system or in {ESHOP_NAME}.

Question 8

How does displaying a tracking link from the courier DEPO on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 9

How does providing the shipment status from the courier DEPO via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from DEPO through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 10

How does map integration with the courier's pickup points for DEPO into the eshop Unas work?

Accepted Answer

Fynode integrates the map of pickup points for DEPO into the shipping selection in Unas, so the customer can choose the nearest location at checkout.

Question 11

How does monitoring of delivery of shipments from the courier DEPO work?

Accepted Answer

Fynode regularly checks the status of shipments with DEPO and updates the order status in the system and notifies customers.

Question 12

How does automatic change of order status in the eshop Unas after shipment is sent with the courier DEPO work?

Accepted Answer

When DEPO marks the shipment as sent, Fynode changes the order status in Unas according to your defined settings.

Question 13

How does automatic order status update in the eshop Unas work after the shipment is delivered by courier DEPO?

Accepted Answer

After the delivery information from DEPO, Fynode updates the order status to delivered in Unas according to the settings.