Question 1

How does automatic issuance of invoices or pro forma invoices in the invoicing system SmartBill work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to SmartBill and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 2

How does automatic sending of an issued invoice in the SmartBill invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in SmartBill, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 3

How does invoice payment work in the SmartBill invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in SmartBill as paid and write the information back to the order in the eshop.

Question 4

How does automatic import of received orders from the marketplace Allegro into our system work?

Accepted Answer

Fynode regularly downloads orders from Allegro via API and records them into the system with attached customer and item data.

Question 5

How does automatic forwarding of an invoice from the accounting system SmartBill to the marketplace Allegro work?

Accepted Answer

Fynode will send the PDF invoice or a link to it to Allegro according to the platform's rules to meet the sales documentation requirements.