Question 1

How does automatic sending of the shipment tracking number from the courier Slovak Post to the eshop SkyShop work?

Accepted Answer

Fynode loads the shipment number from Slovak Post and automatically saves it to the order in SkyShop, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does payment of the order in the eshop SkyShop work?

Accepted Answer

Fynode can process payment information from the payment gateway or bank and mark the order in SkyShop as paid.

Question 3

How does generation of descriptions, SEO data and translations of products in the eshop SkyShop work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in SkyShop.

Question 4

How does generation of descriptions, SEO data and translations of categories in the eshop SkyShop work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in SkyShop.

Question 5

How does support for the AI search module in the eshop SkyShop work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in SkyShop.

Question 6

How does support for the AI chatbot and AI mailer modules in the eshop SkyShop work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in SkyShop.

Question 7

How does automatic retrieval of shipment numbers and labels from the courier Slovak Post work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from Slovak Post and attaches them to orders in the system or in {ESHOP_NAME}.

Question 8

How does displaying a tracking link from the courier Slovak Post on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 9

How does providing the shipment status from the courier Slovak Post via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from Slovak Post through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 10

How does map integration with the courier's pickup points for Slovak Post into the eshop SkyShop work?

Accepted Answer

Fynode integrates the map of pickup points for Slovak Post into the shipping selection in SkyShop, so the customer can choose the nearest location at checkout.

Question 11

How does monitoring of delivery of shipments from the courier Slovak Post work?

Accepted Answer

Fynode regularly checks the status of shipments with Slovak Post and updates the order status in the system and notifies customers.

Question 12

How does automatic change of order status in the eshop SkyShop after shipment is sent with the courier Slovak Post work?

Accepted Answer

When Slovak Post marks the shipment as sent, Fynode changes the order status in SkyShop according to your defined settings.

Question 13

How does automatic order status update in the eshop SkyShop work after the shipment is delivered by courier Slovak Post?

Accepted Answer

After the delivery information from Slovak Post, Fynode updates the order status to delivered in SkyShop according to the settings.