Question 1

How does automatic issuance of invoices or pro forma invoices in the invoicing system Pohoda work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Pohoda and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 2

How does automatic sending of an issued invoice in the Pohoda invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Pohoda, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 3

How does automatic issuance of a billing invoice after payment of a deposit invoice in the Pohoda invoicing system work?

Accepted Answer

Fynode monitors the payment of the deposit invoice and after detecting the payment triggers the issuance of a billing invoice in Pohoda.

Question 4

How does invoice payment work in the Pohoda invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Pohoda as paid and write the information back to the order in the eshop.

Question 5

How does automatic import of received orders from the marketplace Etsy into our system work?

Accepted Answer

Fynode regularly downloads orders from Etsy via API and records them into the system with attached customer and item data.