Question 1

How does automatic sending of the shipment tracking number from the courier FHB Fulfillment to the eshop IdoSell work?

Accepted Answer

Fynode loads the shipment number from FHB Fulfillment and automatically saves it to the order in IdoSell, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does payment of the order in the eshop IdoSell work?

Accepted Answer

Fynode can process payment information from the payment gateway or bank and mark the order in IdoSell as paid.

Question 3

How does generation of descriptions, SEO data and translations of products in the eshop IdoSell work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in IdoSell.

Question 4

How does generation of descriptions, SEO data and translations of categories in the eshop IdoSell work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in IdoSell.

Question 5

How does support for the AI search module in the eshop IdoSell work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in IdoSell.

Question 6

How does support for the AI chatbot and AI mailer modules in the eshop IdoSell work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in IdoSell.

Question 7

How does automatic retrieval of shipment numbers and labels from the courier FHB Fulfillment work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from FHB Fulfillment and attaches them to orders in the system or in {ESHOP_NAME}.

Question 8

How does displaying a tracking link from the courier FHB Fulfillment on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 9

How does providing the shipment status from the courier FHB Fulfillment via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from FHB Fulfillment through Fynode and provide the customer with the current shipment status in the chat or email correspondence.