Question 1

How does generation of descriptions, SEO data and translations of products in the eshop Ecwid work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Ecwid.

Question 2

How does generation of descriptions, SEO data and translations of categories in the eshop Ecwid work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Ecwid.

Question 3

How does automatic assignment of related products via AI in the eshop Ecwid work?

Accepted Answer

AI analyzes product data and trends in orders and based on rules automatically assigns related products (cross-sell/upsell) in Ecwid.

Question 4

How does support for the AI search module in the eshop Ecwid work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Ecwid.

Question 5

How does support for the AI chatbot and AI mailer modules in the eshop Ecwid work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Ecwid.

Question 6

How does automatic issuance of invoices or pro forma invoices in the invoicing system ONIX work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to ONIX and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 7

How does automatic sending of an issued invoice in the ONIX invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in ONIX, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 8

How does invoice payment work in the ONIX invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in ONIX as paid and write the information back to the order in the eshop.

Question 9

How does automatic import of received orders from the eshop Ecwid into storage ONIX work?

Accepted Answer

Fynode will fetch orders from Ecwid and create records in storage ONIX, including items and requested quantities.

Question 10

How does automatic synchronization of stock levels and prices from storage ONIX to the eshop Ecwid work?

Accepted Answer

Fynode synchronizes stock levels and prices from ONIX to Ecwid according to the configured interval or events, to keep the eshop up to date.