Question 1

How does automatic sending of the shipment tracking number from the courier DPD RO to the eshop CS-Cart work?

Accepted Answer

Fynode loads the shipment number from DPD RO and automatically saves it to the order in CS-Cart, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does generation of descriptions, SEO data and translations of products in the eshop CS-Cart work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in CS-Cart.

Question 3

How does generation of descriptions, SEO data and translations of categories in the eshop CS-Cart work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in CS-Cart.

Question 4

How does support for the AI search module in the eshop CS-Cart work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in CS-Cart.

Question 5

How does support for the AI chatbot and AI mailer modules in the eshop CS-Cart work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in CS-Cart.

Question 6

How does automatic retrieval of shipment numbers and labels from the courier DPD RO work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from DPD RO and attaches them to orders in the system or in {ESHOP_NAME}.

Question 7

How does displaying a tracking link from the courier DPD RO on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 8

How does providing the shipment status from the courier DPD RO via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from DPD RO through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 9

How does map integration with the courier's pickup points for DPD RO into the eshop CS-Cart work?

Accepted Answer

Fynode integrates the map of pickup points for DPD RO into the shipping selection in CS-Cart, so the customer can choose the nearest location at checkout.

Question 10

How does monitoring of delivery of shipments from the courier DPD RO work?

Accepted Answer

Fynode regularly checks the status of shipments with DPD RO and updates the order status in the system and notifies customers.

Question 11

How does automatic change of order status in the eshop CS-Cart after shipment is sent with the courier DPD RO work?

Accepted Answer

When DPD RO marks the shipment as sent, Fynode changes the order status in CS-Cart according to your defined settings.

Question 12

How does automatic order status update in the eshop CS-Cart work after the shipment is delivered by courier DPD RO?

Accepted Answer

After the delivery information from DPD RO, Fynode updates the order status to delivered in CS-Cart according to the settings.