Payment gateway settings: setting the order reference
The order reference in the payment gateway settings determines which value is sent to the reference field for the payment (e.g., order number or internal ID). Correctly setting this reference is important so the system can automatically match received payments to orders or invoices in Fynode. In the payment gateway settings list you will find the item “Order reference” with a choice between “Order number” and “Order ID”.
Where to find the reference setting
Go to the Banks/Payments section (https://fynode.com/bank) and click the icon of the activated payment gateway. In the gateway details you will find the “Order reference” setting, where you choose either “Order number” or “Order ID”.
Testing and verification of pairing
After changing the reference save the settings and perform a test payment (sandbox or a small real payment). Then check the List of payments in the administration and verify whether the payment was correctly paired to the order according to the reference you chose. In case of an error check the matching settings (VS, invoice number, order number).
Which option to choose and why
If your payment gateway returns the classic order number in the reference (visible to the customer), choose “Order number”. If you integrate internal mechanisms that use internal order IDs, choose “Order ID”. The choice must match what the payment gateway actually receives for pairing to work automatically.
What does “Order reference” in the payment gateway settings mean?
This is the data that is passed to the payment gateway together with the payment as the transaction reference; in the settings you choose whether to send the Order Number or the internal order ID so the system can correctly match the payment.
How do I find out which reference my payment gateway uses?
Check the documentation of the payment gateway or perform a test payment and check in the payment gateway administration what appears in the reference field; then set the corresponding option in Fynode (Order number or Order ID).
Payments are not paired automatically — what to check?
Verify that the correct reference is selected (Order number vs Order ID), that the payment gateway sends this value, and check the matching settings (match by VS, invoice number, or order number) in the bank/payment settings section. Then repeat the test payment.
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