Question 1

How does automatic sending of the shipment tracking number from the courier SDS to the eshop WooCommerce work?

Accepted Answer

Fynode loads the shipment number from SDS and automatically saves it to the order in WooCommerce, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does automatic sending of an issued invoice from the accounting system Fakturoid to the eshop WooCommerce work?

Accepted Answer

After issuing the invoice in Fakturoid Fynode obtains the link and invoice data and associates them with the order in WooCommerce, so the record is fully available in the eshop.

Question 3

How does automatic forwarding of the URL link to the public order (Track & Trace) to the eshop WooCommerce work?

Accepted Answer

After creating the order Fynode automatically sends to WooCommerce a link to the public order (Track & Trace).

Question 4

How does generation of descriptions, SEO data and translations of products in the eshop WooCommerce work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in WooCommerce.

Question 5

How does generation of descriptions, SEO data and translations of categories in the eshop WooCommerce work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in WooCommerce.

Question 6

How does automatic assignment of related products via AI in the eshop WooCommerce work?

Accepted Answer

AI analyzes product data and trends in orders and based on rules automatically assigns related products (cross-sell/upsell) in WooCommerce.

Question 7

How does support for the AI search module in the eshop WooCommerce work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in WooCommerce.

Question 8

How does support for the AI chatbot and AI mailer modules in the eshop WooCommerce work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in WooCommerce.

Question 9

How does automatic issuance of invoices or pro forma invoices in the invoicing system Fakturoid work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Fakturoid and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 10

How does automatic sending of an issued invoice in the Fakturoid invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Fakturoid, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 11

How does automatic retrieval of shipment numbers and labels from the courier SDS work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from SDS and attaches them to orders in the system or in {ESHOP_NAME}.

Question 12

How does displaying a tracking link from the courier SDS on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 13

How does providing the shipment status from the courier SDS via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from SDS through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 14

How does monitoring of delivery of shipments from the courier SDS work?

Accepted Answer

Fynode regularly checks the status of shipments with SDS and updates the order status in the system and notifies customers.

Question 15

How does automatic change of order status in the eshop WooCommerce after shipment is sent with the courier SDS work?

Accepted Answer

When SDS marks the shipment as sent, Fynode changes the order status in WooCommerce according to your defined settings.

Question 16

How does automatic order status update in the eshop WooCommerce work after the shipment is delivered by courier SDS?

Accepted Answer

After the delivery information from SDS, Fynode updates the order status to delivered in WooCommerce according to the settings.

Question 17

How does automatic invoice issuance in the accounting system Fakturoid work after the shipment delivery by courier SDS?

Accepted Answer

After confirmation of delivery from SDS, Fynode triggers invoicing in Fakturoid according to the set rules.