Question 1

How does payment of the order in the eshop Wix work?

Accepted Answer

Fynode can process payment information from the payment gateway or bank and mark the order in Wix as paid.

Question 2

How does generation of descriptions, SEO data and translations of products in the eshop Wix work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Wix.

Question 3

How does generation of descriptions, SEO data and translations of categories in the eshop Wix work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Wix.

Question 4

How does support for the AI search module in the eshop Wix work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Wix.

Question 5

How does support for the AI chatbot and AI mailer modules in the eshop Wix work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Wix.

Question 6

How does automatic issuance of invoices or pro forma invoices in the invoicing system Xero work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Xero and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 7

How does automatic sending of an issued invoice in the Xero invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Xero, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 8

How does invoice payment work in the Xero invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Xero as paid and write the information back to the order in the eshop.

Question 9

How does automatic import of received orders from the marketplace Etsy into our system work?

Accepted Answer

Fynode regularly downloads orders from Etsy via API and records them into the system with attached customer and item data.

Question 10

How does automatic stock level update from the eshop Wix to the marketplace Etsy work?

Accepted Answer

Fynode synchronizes quantities and prices from Wix to Etsy according to configured intervals to keep stock levels consistent.

Question 11

How does creating new products from the eshop Wix to the Marketplace Etsy work?

Accepted Answer

Fynode will create a new product on Etsy using data from Wix, including title, description, prices and images, if the fields are properly filled.