Question 1

How does automatic sending of an issued invoice from the accounting system Pohoda to the eshop Webareal work?

Accepted Answer

After issuing the invoice in Pohoda Fynode obtains the link and invoice data and associates them with the order in Webareal, so the record is fully available in the eshop.

Question 2

How does automatic forwarding of the URL link to the public order (Track & Trace) to the eshop Webareal work?

Accepted Answer

After creating the order Fynode automatically sends to Webareal a link to the public order (Track & Trace).

Question 3

How does generation of descriptions, SEO data and translations of products in the eshop Webareal work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Webareal.

Question 4

How does generation of descriptions, SEO data and translations of categories in the eshop Webareal work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Webareal.

Question 5

How does support for the AI search module in the eshop Webareal work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Webareal.

Question 6

How does support for the AI chatbot and AI mailer modules in the eshop Webareal work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Webareal.

Question 7

How does automatic issuance of invoices or pro forma invoices in the invoicing system Pohoda work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Pohoda and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 8

How does automatic sending of an issued invoice in the Pohoda invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Pohoda, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 9

How does automatic issuance of a billing invoice after payment of a deposit invoice in the Pohoda invoicing system work?

Accepted Answer

Fynode monitors the payment of the deposit invoice and after detecting the payment triggers the issuance of a billing invoice in Pohoda.

Question 10

How does invoice payment work in the Pohoda invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Pohoda as paid and write the information back to the order in the eshop.

Question 11

How does automatic import of received orders from the eshop Webareal into storage Pohoda work?

Accepted Answer

Fynode will fetch orders from Webareal and create records in storage Pohoda, including items and requested quantities.

Question 12

How does automatic synchronization of stock levels and prices from storage Pohoda to the eshop Webareal work?

Accepted Answer

Fynode synchronizes stock levels and prices from Pohoda to Webareal according to the configured interval or events, to keep the eshop up to date.

Question 13

How does automatic import of received orders from the marketplace Kaufland into our system work?

Accepted Answer

Fynode regularly downloads orders from Kaufland via API and records them into the system with attached customer and item data.

Question 14

How does automatic stock level update from the eshop Webareal to the marketplace Kaufland work?

Accepted Answer

Fynode synchronizes quantities and prices from Webareal to Kaufland according to configured intervals to keep stock levels consistent.

Question 15

How does creating new products from the eshop Webareal to the Marketplace Kaufland work?

Accepted Answer

Fynode will create a new product on Kaufland using data from Webareal, including title, description, prices and images, if the fields are properly filled.

Question 16

How does automatic forwarding of an invoice from the accounting system Pohoda to the marketplace Kaufland work?

Accepted Answer

Fynode will send the PDF invoice or a link to it to Kaufland according to the platform's rules to meet the sales documentation requirements.