Question 1

How does automatic sending of an issued invoice from the accounting system Fakturownia to the eshop Webareal work?

Accepted Answer

After issuing the invoice in Fakturownia Fynode obtains the link and invoice data and associates them with the order in Webareal, so the record is fully available in the eshop.

Question 2

How does automatic forwarding of the URL link to the public order (Track & Trace) to the eshop Webareal work?

Accepted Answer

After creating the order Fynode automatically sends to Webareal a link to the public order (Track & Trace).

Question 3

How does generation of descriptions, SEO data and translations of products in the eshop Webareal work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Webareal.

Question 4

How does generation of descriptions, SEO data and translations of categories in the eshop Webareal work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Webareal.

Question 5

How does support for the AI search module in the eshop Webareal work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Webareal.

Question 6

How does support for the AI chatbot and AI mailer modules in the eshop Webareal work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Webareal.

Question 7

How does automatic issuance of invoices or pro forma invoices in the invoicing system Fakturownia work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Fakturownia and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 8

How does automatic sending of an issued invoice in the Fakturownia invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Fakturownia, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 9

How does invoice payment work in the Fakturownia invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Fakturownia as paid and write the information back to the order in the eshop.

Question 10

How does automatic import of received orders from the marketplace Etsy into our system work?

Accepted Answer

Fynode regularly downloads orders from Etsy via API and records them into the system with attached customer and item data.

Question 11

How does automatic stock level update from the eshop Webareal to the marketplace Etsy work?

Accepted Answer

Fynode synchronizes quantities and prices from Webareal to Etsy according to configured intervals to keep stock levels consistent.

Question 12

How does creating new products from the eshop Webareal to the Marketplace Etsy work?

Accepted Answer

Fynode will create a new product on Etsy using data from Webareal, including title, description, prices and images, if the fields are properly filled.