Question 1

How does automatic sending of an issued invoice from the accounting system Xero to the eshop Upgates work?

Accepted Answer

After issuing the invoice in Xero Fynode obtains the link and invoice data and associates them with the order in Upgates, so the record is fully available in the eshop.

Question 2

How does automatic forwarding of the URL link to the public order (Track & Trace) to the eshop Upgates work?

Accepted Answer

After creating the order Fynode automatically sends to Upgates a link to the public order (Track & Trace).

Question 3

How does payment of the order in the eshop Upgates work?

Accepted Answer

Fynode can process payment information from the payment gateway or bank and mark the order in Upgates as paid.

Question 4

How does generation of descriptions, SEO data and translations of products in the eshop Upgates work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Upgates.

Question 5

How does generation of descriptions, SEO data and translations of categories in the eshop Upgates work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Upgates.

Question 6

How does support for the AI search module in the eshop Upgates work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Upgates.

Question 7

How does support for the AI chatbot and AI mailer modules in the eshop Upgates work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Upgates.

Question 8

How does automatic issuance of invoices or pro forma invoices in the invoicing system Xero work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Xero and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 9

How does automatic sending of an issued invoice in the Xero invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Xero, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 10

How does invoice payment work in the Xero invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Xero as paid and write the information back to the order in the eshop.

Question 11

How does automatic import of received orders from the marketplace Etsy into our system work?

Accepted Answer

Fynode regularly downloads orders from Etsy via API and records them into the system with attached customer and item data.

Question 12

How does automatic import of received orders from the marketplace Etsy into the eshop Upgates work?

Accepted Answer

Fynode will download orders from Etsy and create records in Upgates with attached products and customer data.

Question 13

How does automatic stock level update from the eshop Upgates to the marketplace Etsy work?

Accepted Answer

Fynode synchronizes quantities and prices from Upgates to Etsy according to configured intervals to keep stock levels consistent.

Question 14

How does creating new products from the eshop Upgates to the Marketplace Etsy work?

Accepted Answer

Fynode will create a new product on Etsy using data from Upgates, including title, description, prices and images, if the fields are properly filled.