Question 1

How does automatic sending of the shipment tracking number from the courier FAN Courier to the eshop Unas work?

Accepted Answer

Fynode loads the shipment number from FAN Courier and automatically saves it to the order in Unas, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does automatic sending of an issued invoice from the accounting system Invoice to the eshop Unas work?

Accepted Answer

After issuing the invoice in Invoice Fynode obtains the link and invoice data and associates them with the order in Unas, so the record is fully available in the eshop.

Question 3

How does generation of descriptions, SEO data and translations of products in the eshop Unas work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Unas.

Question 4

How does generation of descriptions, SEO data and translations of categories in the eshop Unas work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Unas.

Question 5

How does automatic assignment of related products via AI in the eshop Unas work?

Accepted Answer

AI analyzes product data and trends in orders and based on rules automatically assigns related products (cross-sell/upsell) in Unas.

Question 6

How does support for the AI search module in the eshop Unas work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Unas.

Question 7

How does support for the AI chatbot and AI mailer modules in the eshop Unas work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Unas.

Question 8

How does automatic issuance of invoices or pro forma invoices in the invoicing system Invoice work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Invoice and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 9

How does automatic sending of an issued invoice in the Invoice invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Invoice, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 10

How does automatic issuance of a billing invoice after payment of a deposit invoice in the Invoice invoicing system work?

Accepted Answer

Fynode monitors the payment of the deposit invoice and after detecting the payment triggers the issuance of a billing invoice in Invoice.

Question 11

How does invoice payment work in the Invoice invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Invoice as paid and write the information back to the order in the eshop.

Question 12

How does automatic retrieval of shipment numbers and labels from the courier FAN Courier work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from FAN Courier and attaches them to orders in the system or in {ESHOP_NAME}.

Question 13

How does displaying a tracking link from the courier FAN Courier on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 14

How does providing the shipment status from the courier FAN Courier via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from FAN Courier through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 15

How does map integration with the courier's pickup points for FAN Courier into the eshop Unas work?

Accepted Answer

Fynode integrates the map of pickup points for FAN Courier into the shipping selection in Unas, so the customer can choose the nearest location at checkout.

Question 16

How does monitoring of delivery of shipments from the courier FAN Courier work?

Accepted Answer

Fynode regularly checks the status of shipments with FAN Courier and updates the order status in the system and notifies customers.

Question 17

How does automatic change of order status in the eshop Unas after shipment is sent with the courier FAN Courier work?

Accepted Answer

When FAN Courier marks the shipment as sent, Fynode changes the order status in Unas according to your defined settings.

Question 18

How does automatic order status update in the eshop Unas work after the shipment is delivered by courier FAN Courier?

Accepted Answer

After the delivery information from FAN Courier, Fynode updates the order status to delivered in Unas according to the settings.

Question 19

How does automatic invoice issuance in the accounting system Invoice work after the shipment delivery by courier FAN Courier?

Accepted Answer

After confirmation of delivery from FAN Courier, Fynode triggers invoicing in Invoice according to the set rules.