Question 1

How does generation of descriptions, SEO data and translations of products in the eshop Shoptet work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Shoptet.

Question 2

How does generation of descriptions, SEO data and translations of categories in the eshop Shoptet work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Shoptet.

Question 3

How does support for the AI search module in the eshop Shoptet work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Shoptet.

Question 4

How does support for the AI chatbot and AI mailer modules in the eshop Shoptet work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Shoptet.

Question 5

How does automatic issuance of invoices or pro forma invoices in the invoicing system inFakt work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to inFakt and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 6

How does automatic sending of an issued invoice in the inFakt invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in inFakt, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 7

How does invoice payment work in the inFakt invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in inFakt as paid and write the information back to the order in the eshop.

Question 8

How does automatic retrieval of shipment numbers and labels from the courier GLS work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from GLS and attaches them to orders in the system or in {ESHOP_NAME}.

Question 9

How does displaying a tracking link from the courier GLS on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 10

How does providing the shipment status from the courier GLS via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from GLS through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 11

How does map integration with the courier's pickup points for GLS into the eshop Shoptet work?

Accepted Answer

Fynode integrates the map of pickup points for GLS into the shipping selection in Shoptet, so the customer can choose the nearest location at checkout.

Question 12

How does monitoring of delivery of shipments from the courier GLS work?

Accepted Answer

Fynode regularly checks the status of shipments with GLS and updates the order status in the system and notifies customers.

Question 13

How does automatic change of order status in the eshop Shoptet after shipment is sent with the courier GLS work?

Accepted Answer

When GLS marks the shipment as sent, Fynode changes the order status in Shoptet according to your defined settings.

Question 14

How does automatic order status update in the eshop Shoptet work after the shipment is delivered by courier GLS?

Accepted Answer

After the delivery information from GLS, Fynode updates the order status to delivered in Shoptet according to the settings.

Question 15

How does automatic invoice issuance in the accounting system inFakt work after the shipment delivery by courier GLS?

Accepted Answer

After confirmation of delivery from GLS, Fynode triggers invoicing in inFakt according to the set rules.