Question 1

How does automatic sending of the shipment tracking number from the courier InPost to the eshop Prestashop work?

Accepted Answer

Fynode loads the shipment number from InPost and automatically saves it to the order in Prestashop, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does generation of descriptions, SEO data and translations of products in the eshop Prestashop work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Prestashop.

Question 3

How does generation of descriptions, SEO data and translations of categories in the eshop Prestashop work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Prestashop.

Question 4

How does support for the AI search module in the eshop Prestashop work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Prestashop.

Question 5

How does support for the AI chatbot and AI mailer modules in the eshop Prestashop work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Prestashop.

Question 6

How does automatic issuance of invoices or pro forma invoices in the invoicing system Xero work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Xero and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 7

How does automatic sending of an issued invoice in the Xero invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Xero, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 8

How does invoice payment work in the Xero invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Xero as paid and write the information back to the order in the eshop.

Question 9

How does automatic retrieval of shipment numbers and labels from the courier InPost work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from InPost and attaches them to orders in the system or in {ESHOP_NAME}.

Question 10

How does displaying a tracking link from the courier InPost on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 11

How does providing the shipment status from the courier InPost via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from InPost through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 12

How does map integration with the courier's pickup points for InPost into the eshop Prestashop work?

Accepted Answer

Fynode integrates the map of pickup points for InPost into the shipping selection in Prestashop, so the customer can choose the nearest location at checkout.

Question 13

How does monitoring of delivery of shipments from the courier InPost work?

Accepted Answer

Fynode regularly checks the status of shipments with InPost and updates the order status in the system and notifies customers.

Question 14

How does automatic change of order status in the eshop Prestashop after shipment is sent with the courier InPost work?

Accepted Answer

When InPost marks the shipment as sent, Fynode changes the order status in Prestashop according to your defined settings.

Question 15

How does automatic order status update in the eshop Prestashop work after the shipment is delivered by courier InPost?

Accepted Answer

After the delivery information from InPost, Fynode updates the order status to delivered in Prestashop according to the settings.

Question 16

How does automatic invoice issuance in the accounting system Xero work after the shipment delivery by courier InPost?

Accepted Answer

After confirmation of delivery from InPost, Fynode triggers invoicing in Xero according to the set rules.