Question 1

How does automatic sending of the shipment tracking number from the courier SPS to the eshop Prestashop work?

Accepted Answer

Fynode loads the shipment number from SPS and automatically saves it to the order in Prestashop, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does generation of descriptions, SEO data and translations of products in the eshop Prestashop work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Prestashop.

Question 3

How does generation of descriptions, SEO data and translations of categories in the eshop Prestashop work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Prestashop.

Question 4

How does support for the AI search module in the eshop Prestashop work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Prestashop.

Question 5

How does support for the AI chatbot and AI mailer modules in the eshop Prestashop work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Prestashop.

Question 6

How does automatic issuance of invoices or pro forma invoices in the invoicing system SuperFaktúra work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to SuperFaktúra and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 7

How does automatic sending of an issued invoice in the SuperFaktúra invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in SuperFaktúra, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 8

How does automatic issuance of a billing invoice after payment of a deposit invoice in the SuperFaktúra invoicing system work?

Accepted Answer

Fynode monitors the payment of the deposit invoice and after detecting the payment triggers the issuance of a billing invoice in SuperFaktúra.

Question 9

How does invoice payment work in the SuperFaktúra invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in SuperFaktúra as paid and write the information back to the order in the eshop.

Question 10

How does issuing credit notes in the SuperFaktúra invoicing system work?

Accepted Answer

Fynode will create a credit note in SuperFaktúra based on the canceled order and fulfill the necessary links to the original invoice and order.

Question 11

How does automatic synchronization of stock levels and prices from storage SuperFaktúra to the eshop Prestashop work?

Accepted Answer

Fynode synchronizes stock levels and prices from SuperFaktúra to Prestashop according to the configured interval or events, to keep the eshop up to date.

Question 12

How does automatic retrieval of shipment numbers and labels from the courier SPS work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from SPS and attaches them to orders in the system or in {ESHOP_NAME}.

Question 13

How does displaying a tracking link from the courier SPS on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 14

How does providing the shipment status from the courier SPS via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from SPS through Fynode and provide the customer with the current shipment status in the chat or email correspondence.