Question 1

How does automatic sending of the shipment tracking number from the courier PPL to the eshop Prestashop work?

Accepted Answer

Fynode loads the shipment number from PPL and automatically saves it to the order in Prestashop, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does generation of descriptions, SEO data and translations of products in the eshop Prestashop work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Prestashop.

Question 3

How does generation of descriptions, SEO data and translations of categories in the eshop Prestashop work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Prestashop.

Question 4

How does support for the AI search module in the eshop Prestashop work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Prestashop.

Question 5

How does support for the AI chatbot and AI mailer modules in the eshop Prestashop work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Prestashop.

Question 6

How does automatic issuance of invoices or pro forma invoices in the invoicing system Pohoda work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Pohoda and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 7

How does automatic sending of an issued invoice in the Pohoda invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Pohoda, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 8

How does automatic issuance of a billing invoice after payment of a deposit invoice in the Pohoda invoicing system work?

Accepted Answer

Fynode monitors the payment of the deposit invoice and after detecting the payment triggers the issuance of a billing invoice in Pohoda.

Question 9

How does invoice payment work in the Pohoda invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Pohoda as paid and write the information back to the order in the eshop.

Question 10

How does automatic import of received orders from the eshop Prestashop into storage Pohoda work?

Accepted Answer

Fynode will fetch orders from Prestashop and create records in storage Pohoda, including items and requested quantities.

Question 11

How does automatic synchronization of stock levels and prices from storage Pohoda to the eshop Prestashop work?

Accepted Answer

Fynode synchronizes stock levels and prices from Pohoda to Prestashop according to the configured interval or events, to keep the eshop up to date.

Question 12

How does automatic retrieval of shipment numbers and labels from the courier PPL work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from PPL and attaches them to orders in the system or in {ESHOP_NAME}.

Question 13

How does displaying a tracking link from the courier PPL on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 14

How does providing the shipment status from the courier PPL via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from PPL through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 15

How does map integration with the courier's pickup points for PPL into the eshop Prestashop work?

Accepted Answer

Fynode integrates the map of pickup points for PPL into the shipping selection in Prestashop, so the customer can choose the nearest location at checkout.

Question 16

How does monitoring of delivery of shipments from the courier PPL work?

Accepted Answer

Fynode regularly checks the status of shipments with PPL and updates the order status in the system and notifies customers.

Question 17

How does automatic change of order status in the eshop Prestashop after shipment is sent with the courier PPL work?

Accepted Answer

When PPL marks the shipment as sent, Fynode changes the order status in Prestashop according to your defined settings.

Question 18

How does automatic order status update in the eshop Prestashop work after the shipment is delivered by courier PPL?

Accepted Answer

After the delivery information from PPL, Fynode updates the order status to delivered in Prestashop according to the settings.

Question 19

How does automatic invoice issuance in the accounting system Pohoda work after the shipment delivery by courier PPL?

Accepted Answer

After confirmation of delivery from PPL, Fynode triggers invoicing in Pohoda according to the set rules.