Question 1

How does automatic sending of the shipment tracking number from the courier GEIS Cargo to the eshop MerchantPro work?

Accepted Answer

Fynode loads the shipment number from GEIS Cargo and automatically saves it to the order in MerchantPro, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does payment of the order in the eshop MerchantPro work?

Accepted Answer

Fynode can process payment information from the payment gateway or bank and mark the order in MerchantPro as paid.

Question 3

How does generation of descriptions, SEO data and translations of products in the eshop MerchantPro work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in MerchantPro.

Question 4

How does generation of descriptions, SEO data and translations of categories in the eshop MerchantPro work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in MerchantPro.

Question 5

How does support for the AI search module in the eshop MerchantPro work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in MerchantPro.

Question 6

How does support for the AI chatbot and AI mailer modules in the eshop MerchantPro work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in MerchantPro.

Question 7

How does automatic issuance of invoices or pro forma invoices in the invoicing system Pohoda work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to Pohoda and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 8

How does automatic sending of an issued invoice in the Pohoda invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in Pohoda, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 9

How does automatic issuance of a billing invoice after payment of a deposit invoice in the Pohoda invoicing system work?

Accepted Answer

Fynode monitors the payment of the deposit invoice and after detecting the payment triggers the issuance of a billing invoice in Pohoda.

Question 10

How does invoice payment work in the Pohoda invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in Pohoda as paid and write the information back to the order in the eshop.

Question 11

How does automatic import of received orders from the eshop MerchantPro into storage Pohoda work?

Accepted Answer

Fynode will fetch orders from MerchantPro and create records in storage Pohoda, including items and requested quantities.

Question 12

How does automatic synchronization of stock levels and prices from storage Pohoda to the eshop MerchantPro work?

Accepted Answer

Fynode synchronizes stock levels and prices from Pohoda to MerchantPro according to the configured interval or events, to keep the eshop up to date.

Question 13

How does automatic retrieval of shipment numbers and labels from the courier GEIS Cargo work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from GEIS Cargo and attaches them to orders in the system or in {ESHOP_NAME}.

Question 14

How does displaying a tracking link from the courier GEIS Cargo on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 15

How does providing the shipment status from the courier GEIS Cargo via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from GEIS Cargo through Fynode and provide the customer with the current shipment status in the chat or email correspondence.