Question 1

How does payment of the order in the eshop MerchantPro work?

Accepted Answer

Fynode can process payment information from the payment gateway or bank and mark the order in MerchantPro as paid.

Question 2

How does generation of descriptions, SEO data and translations of products in the eshop MerchantPro work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in MerchantPro.

Question 3

How does generation of descriptions, SEO data and translations of categories in the eshop MerchantPro work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in MerchantPro.

Question 4

How does support for the AI search module in the eshop MerchantPro work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in MerchantPro.

Question 5

How does support for the AI chatbot and AI mailer modules in the eshop MerchantPro work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in MerchantPro.

Question 6

How does automatic issuance of invoices or pro forma invoices in the invoicing system iDoklad work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to iDoklad and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 7

How does automatic sending of an issued invoice in the iDoklad invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in iDoklad, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 8

How does automatic issuance of a billing invoice after payment of a deposit invoice in the iDoklad invoicing system work?

Accepted Answer

Fynode monitors the payment of the deposit invoice and after detecting the payment triggers the issuance of a billing invoice in iDoklad.

Question 9

How does invoice payment work in the iDoklad invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in iDoklad as paid and write the information back to the order in the eshop.

Question 10

How does automatic synchronization of stock levels and prices from storage iDoklad to the eshop MerchantPro work?

Accepted Answer

Fynode synchronizes stock levels and prices from iDoklad to MerchantPro according to the configured interval or events, to keep the eshop up to date.

Question 11

How does automatic import of received orders from the marketplace Allegro into our system work?

Accepted Answer

Fynode regularly downloads orders from Allegro via API and records them into the system with attached customer and item data.

Question 12

How does automatic stock level update from the eshop MerchantPro to the marketplace Allegro work?

Accepted Answer

Fynode synchronizes quantities and prices from MerchantPro to Allegro according to configured intervals to keep stock levels consistent.

Question 13

How does creating new products from the eshop MerchantPro to the Marketplace Allegro work?

Accepted Answer

Fynode will create a new product on Allegro using data from MerchantPro, including title, description, prices and images, if the fields are properly filled.

Question 14

How does automatic forwarding of an invoice from the accounting system iDoklad to the marketplace Allegro work?

Accepted Answer

Fynode will send the PDF invoice or a link to it to Allegro according to the platform's rules to meet the sales documentation requirements.