Question 1

How does generation of descriptions, SEO data and translations of products in the eshop Magento work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in Magento.

Question 2

How does generation of descriptions, SEO data and translations of categories in the eshop Magento work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in Magento.

Question 3

How does automatic assignment of related products via AI in the eshop Magento work?

Accepted Answer

AI analyzes product data and trends in orders and based on rules automatically assigns related products (cross-sell/upsell) in Magento.

Question 4

How does support for the AI search module in the eshop Magento work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in Magento.

Question 5

How does support for the AI chatbot and AI mailer modules in the eshop Magento work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in Magento.

Question 6

How does automatic issuance of invoices or pro forma invoices in the invoicing system FreshBooks work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to FreshBooks and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 7

How does automatic sending of an issued invoice in the FreshBooks invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in FreshBooks, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 8

How does invoice payment work in the FreshBooks invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in FreshBooks as paid and write the information back to the order in the eshop.

Question 9

How does automatic import of received orders from the marketplace EMAG into our system work?

Accepted Answer

Fynode regularly downloads orders from EMAG via API and records them into the system with attached customer and item data.

Question 10

How does automatic stock level update from the eshop Magento to the marketplace EMAG work?

Accepted Answer

Fynode synchronizes quantities and prices from Magento to EMAG according to configured intervals to keep stock levels consistent.

Question 11

How does creating new products from the eshop Magento to the Marketplace EMAG work?

Accepted Answer

Fynode will create a new product on EMAG using data from Magento, including title, description, prices and images, if the fields are properly filled.

Question 12

How does automatic forwarding of an invoice from the accounting system FreshBooks to the marketplace EMAG work?

Accepted Answer

Fynode will send the PDF invoice or a link to it to EMAG according to the platform's rules to meet the sales documentation requirements.