Question 1

How does automatic sending of the shipment tracking number from the courier SDS to the eshop IdoSell work?

Accepted Answer

Fynode loads the shipment number from SDS and automatically saves it to the order in IdoSell, where it appears as the tracking code and can trigger a notification to the customer.

Question 2

How does payment of the order in the eshop IdoSell work?

Accepted Answer

Fynode can process payment information from the payment gateway or bank and mark the order in IdoSell as paid.

Question 3

How does generation of descriptions, SEO data and translations of products in the eshop IdoSell work?

Accepted Answer

The AI module will create product descriptions, SEO title, SEO description and translations according to the selected language and automatically update in IdoSell.

Question 4

How does generation of descriptions, SEO data and translations of categories in the eshop IdoSell work?

Accepted Answer

The AI module will create descriptions for categories, SEO title, SEO description and translations according to the selected language and automatically update in IdoSell.

Question 5

How does support for the AI search module in the eshop IdoSell work?

Accepted Answer

AI search improves results using a semantic index of products and offers more relevant suggestions directly in the search box in IdoSell.

Question 6

How does support for the AI chatbot and AI mailer modules in the eshop IdoSell work?

Accepted Answer

The AI chatbot provides answers to customer questions and the AI mailer automates personalized emails based on scenarios and events in IdoSell.

Question 7

How does automatic issuance of invoices or pro forma invoices in the invoicing system SuperFaktúra work?

Accepted Answer

After creating an order or indicating payment, Fynode sends data to SuperFaktúra and triggers issuance of an invoice or pro forma invoice according to the configured rules.

Question 8

How does automatic sending of an issued invoice in the SuperFaktúra invoicing system to the customer by email work?

Accepted Answer

After the invoice is issued in SuperFaktúra, Fynode will trigger sending the email to the customer's address according to the template and record the delivery in the log.

Question 9

How does automatic issuance of a billing invoice after payment of a deposit invoice in the SuperFaktúra invoicing system work?

Accepted Answer

Fynode monitors the payment of the deposit invoice and after detecting the payment triggers the issuance of a billing invoice in SuperFaktúra.

Question 10

How does invoice payment work in the SuperFaktúra invoicing system?

Accepted Answer

After the payment is matched, Fynode will mark the invoice in SuperFaktúra as paid and write the information back to the order in the eshop.

Question 11

How does issuing credit notes in the SuperFaktúra invoicing system work?

Accepted Answer

Fynode will create a credit note in SuperFaktúra based on the canceled order and fulfill the necessary links to the original invoice and order.

Question 12

How does automatic synchronization of stock levels and prices from storage SuperFaktúra to the eshop IdoSell work?

Accepted Answer

Fynode synchronizes stock levels and prices from SuperFaktúra to IdoSell according to the configured interval or events, to keep the eshop up to date.

Question 13

How does automatic retrieval of shipment numbers and labels from the courier SDS work?

Accepted Answer

Fynode regularly pulls shipment numbers and PDF labels from SDS and attaches them to orders in the system or in {ESHOP_NAME}.

Question 14

How does displaying a tracking link from the courier SDS on the public order page (Track & Trace) work?

Accepted Answer

Fynode will insert the track link into the public order page in {ESHOP_NAME}, so the customer can track the shipment directly from the order.

Question 15

How does providing the shipment status from the courier SDS via AI chatbot and AI mailer work?

Accepted Answer

AI chatbot and AI mailer use information from SDS through Fynode and provide the customer with the current shipment status in the chat or email correspondence.

Question 16

How does monitoring of delivery of shipments from the courier SDS work?

Accepted Answer

Fynode regularly checks the status of shipments with SDS and updates the order status in the system and notifies customers.

Question 17

How does automatic change of order status in the eshop IdoSell after shipment is sent with the courier SDS work?

Accepted Answer

When SDS marks the shipment as sent, Fynode changes the order status in IdoSell according to your defined settings.

Question 18

How does automatic order status update in the eshop IdoSell work after the shipment is delivered by courier SDS?

Accepted Answer

After the delivery information from SDS, Fynode updates the order status to delivered in IdoSell according to the settings.

Question 19

How does automatic invoice issuance in the accounting system SuperFaktúra work after the shipment delivery by courier SDS?

Accepted Answer

After confirmation of delivery from SDS, Fynode triggers invoicing in SuperFaktúra according to the set rules.